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Frequently Asked Questions


1) What should we look for in a web site development firm?

2) A lot of people have web design skills now. Why shouldn’t we use a graduate who has these skills?

3) How long would it take to build a site as detailed here?

4) Once the site is up and running, what do I have to do to maintain it?

5) What are maintenance and upgrade of a website including?



1) What should we look for in a web site development firm?

One of the major frustrations for clients occurs when they receive wildly varying quotes for web design projects. One of the best ways to avoid this, and ensure the work is completed to the highest standards, is to specify accurately all aspects of the work to be completed. Note the exact specifications for the project, how many pages you require, how many forms, etc. This step will ensure that everyone is quoting for the same work, and only then can you really see who the best value is without compromising on quality. Our web team consists of a researcher, copywriter, internet marketer, web designer, and graphic artist. A site completed by us is reviewed extensively by our experts for such critical issues as load time (how long does the site take to come up onto the screen?), browser compatibility (is the site displayed the same by different computers?), and navigational ease. With these extensive skills and reviews, sites completed are of the highest quality.

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2) A lot of people have web design skills now. Why shouldn’t we use a graduate who has these skills?

Design skills are only a very small part of website development. It is no good having an attractive site if it does not attract visitors. The process we go through in designing a site is exhaustive. Firstly, we establish exactly what our client's want and need the site to do. Once the objectives of the site are clearly fixed, we research the target market and assess their requirements for such a site. We identify issues such as load time, copy effectiveness, navigational ease, and the quality of product presentation and overall design success. We then move on to complete the look and feel of the site. The wording of the site is completed by an experienced copywriter. The copy is developed in association with the client and our expert Internet marketer to ensure that the site will place as high as possible in search engines. Once the site passes a series of strict criteria, ranging from security issues, to navigational issues, to marketing issues, the site is passed for hosting. Clients are involved in the development of the site as much as possible, to ensure that it meets the objectives set earlier and is a site of the highest standard.

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3) How long would it take to build a site as detailed here?

The site would be completed within three weeks from the order being received. The time of completion quite often depends on the time it takes to develop graphics.

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4) Once the site is up and running, what do I have to do to maintain it?

The site needs to be marketed on an ongoing basis. Fresh information also needs to be put into the site to keep it up to date and interesting. You can do this yourself if you have the resources available in-house, or we would be delighted to be of assistance.

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5) What are maintenance and upgrade of a website including?

- Adding and updating contents (texts, graphics) - Enhancing current features of your website or developing new ones - Refining website’s technology to maximize its effectiveness - Providing new and fresh web designs - Analyzing and reporting on your site traffic statistics - Testing the latest internet marketing to keep you one step ahead of your competitors

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